DRAKE INTERNATIONAL INC.
PRIVACY CODE
Drake's privacy commitment and accountability
At Drake, we are committed to protecting the privacy of personal information
that you give to us. This document is to inform you of how we at Drake collect
use and disclose your personal information for our recruitment, flexible
staffing and training/certification businesses. Drake is accountable for the
personal information you have supplied to us. Our employees and Associates are
informed about the importance of privacy and each is responsible for the
personal information within his or her control. Our Privacy Officer is
responsible for coordinating our compliance with both federal and provincial
privacy laws.
Your personal information
Generally, personal information is any piece of information, factual or
subjective, about an identifiable individual. Some examples of the types of
personal information that may be held by Drake includes your name, address,
date of birth, contact details, qualifications, education, work history,
skills, aptitudes, resumè, salary/benefit information, information derived
from background checks such as criminal and credit record, banking details,
driver's license number and information about your hobbies and interests. It
will also include information we derive about you through the administration of
skills, personality or aptitude testing.
Purposes for which we collect personal information
Drake provides permanent recruitment services that respond to the needs of both
employers ("Clients") and applicants by helping to place the right person in
the right position. Personal Information supplied by you is used by us to
consider and evaluate your qualifications for either permanent or temporary
employment with Drake or one of our Clients. For individuals who are hired by
Drake, and for temporary staffing arrangements, we also collect information to
provide payroll services. For those becoming permanent employees of Drake, we
also collect information about you and your beneficiaries as required to enroll
in our benefits programs. We collect only what we need for those purposes.
How we collect personal information
Drake collects your personal information, for the identified purposes, in a
number of ways, including:
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when you provide information by phone or in documents such as an application
form or a resumè; this may be via e-mail or delivery of hard copy of such
information.
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through interviews with you in person or by telephone;
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by contacting the individuals that you have nominated as your references
("Referees");
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from Clients to whom services are supplied as part of our temporary staffing
business;
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through the administration and assessment of the results of aptitude tests and
the interpretation of the results of such tests.
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We may collect Web Site visitors' contact information (like their e-mail
address).
How we use your personal information
Drake's employees and Associates (as defined below) will use personal
information about you to assess your suitability for permanent or temporary
positions with Drake or with its Clients.
We will disclose your personal information to Clients for the purposes of
attempting to recruit you to specific positions that we feel you may be suited
to, and/or for supplying your services to Clients as a temporary field staff
worker. The personal information disclosed to Clients will be all the personal
information required to make an informed decision.
We may also disclose your personal information to the following parties outside
of Drake:
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organizations that provide essential services to Drake such as organizations to
whom certain business functions or processes may be outsourced; or to other
temporary staffing companies, where we are working on a joint staffing project;
We will endeavour to ensure that any such organizations will protect the
personal information we supply to them in keeping with privacy laws;
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your referees in making enquiries;
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your financial institution and others relating to your remuneration and
benefits;
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government bodies or law enforcement agencies as required/authorized by law;
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Drake's related companies and any companies involved in a corporate or business
reorganization by Drake;
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Associates of Drake (meaning separate legal entities who supply for Drake the
same services as are provided by staffing consultants employed by Drake);
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organizations and government agencies that provide background checks, including
credit, criminal and education background checks;
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Any other person or organization not referred to above where you have given us
specific consent to share your personal information with such person or
organization
Personal information collected from Web Site visitors may be used to send news,
information about Drake and promotional material that we believe may be useful
to you and to analyze this data for trends and statistics.
Cookies
"Cookies" are a standard for storing small pieces of data on a web client (i.e.
the web browser on your computer). Any web server (including this one) may:
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store one or more cookies in your browser; or
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request your browser to transmit the data to the web server.
This Web Site may store cookies on your web client in order to better serve you
upon your subsequent visits to this Web Site. By using cookies, web sites can
track information about visitors' usage of the site, provide customized
content, or even the use of password protection. Note that some browsers can be
configured to allow cookies to be accessed by servers other than the
originating server. Please note that most web browsers can also be configured
to notify the user when a cookie is received, allowing you to either accept or
reject it. For further information about working with cookies:
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for Internet Explorer, visit www.microsoft.com; and
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for Netscape Navigator, visit www.netscape.com.
Note that the servers listed above may also cause a cookie to be stored on your
computer. If you are using a browser not listed above, please consult your
documentation or the manufacturer.
Consent
We seek and confirm your consent to use your personal information as set out
above at the time we first collect your personal information. If you
subsequently supply further personal information it is assumed the consent we
originally received is applicable to personal information supplied at a later
time, provided the purposes are the same as have been identified in this
document or by a Drake representative. Consent may be expressed (in writing or
verbally), or it may be implied, such as when you send us unsolicited personal
information, in paper copy or electronically. Your consent can be withdrawn if
you notify our Privacy Office in writing.
If you have received this form in hard copy, we will ask you to sign one copy
signifying your consent. If you receive this via e-mail, as a reply to the
receipt of unsolicited personal information, your consent will be presumed and
you do not need to return anything.
If you do not wish to have your personal information used for a particular
purpose or you do not wish to receive mailings, you can e-mail us to notify us
of your wishes. Our practice is that if we wish to collect Personal Information
via the Internet about you (such as name, contact information or other
registration information), Drake will:
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expressly ask you for that Personal Information;
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when we ask you for that Personal Information, tell you how we intend to use
that Personal Information if you choose to give it to us. For instance, we may
wish to use that Personal Information to personalize and tailor our
information, services or products for you; to identify who we are communicating
with; or, to inform you of further information relating to our services or
products, or to this Web Site;
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not share your Personal Information with persons or entities unless in
accordance with this Privacy Code;
You can access your personal information
You have a right to access the personal information that we retain about you,
subject to some exceptions provided by law, how we use it and how to whom it
has been disclosed. If you would like to do so, please let us know. For
security reasons, you will be required to put your request in writing. Further,
you may be charged a small administrative fee for searching for and providing
access to your information (we will advise you of the fee at the time of your
request). You should address any request for access to our Privacy Office.
Safeguarding information
We will take appropriate measures to ensure that personal information you have
supplied is stored securely, whether in electronic form or otherwise.
Unfortunately, no data transmission over the Internet can be guaranteed as
totally secure. Accordingly, although Drake strives to protect such
information, Drake cannot ensure or warrant the security of any information you
transmit to us or from our online products or services and you do so at your
own risk. Once we receive your transmission, we will take reasonable steps to
preserve the security of this information in our own systems. If you have a
login name and/or password for use in conjunction with this web site, you are
entirely responsible for the maintenance of the confidentiality of that login
name and/or password. Furthermore, you are entirely responsible for any and all
activities that occur under your login name. You agree to immediately notify
Drake of any unauthorized use of your login name and/or password or any other
breach of security known to you.
Information retention
We rely upon you to notify us of any changes in your personal information that
you consider important, in order that we can keep your personal information up
to date. Where we determine that your personal information is no longer
required for any purpose we have identified to you, we will take reasonable
steps to ensure that it is disposed of in a secure manner or rendered
anonymous. Some personal information must be retained for specific periods to
comply with various laws.
Concerns
You have the right to complain to us if you feel we have collected, used, or
disclosed your personal information in an improper way. You may do so by
lodging a complaint in writing with our Privacy Office, and you will be
entitled to a response within 30 days. If you feel further action is required
to address your complaint, you may seek the involvement of the Privacy
Commission in Ottawa.
How to contact us
We also will, upon request, make available specific information about our
privacy policies, practices and procedures. You can raise concerns and initiate
the steps to gain access to your personal information by writing to our Privacy
Office, at:
Privacy Officer, Drake International Inc., 320 Bay Street, Suite 1400,
Toronto, Ontario, M5H 4A6
